New ramp makes one G.P. Dutch Bros. customer's life a little easier

Grants Pass, Ore. — Emma Ice looks on as a few last minute details as workers get everything just right for her new ramp. She said, “Zac was like, ‘We are going to get you a ramp.” He was promising a ramp, and I was like, ‘They aren’t going to get a ramp. It’ll never happen.” And it happened.”

Every day, Ice walks across the street to make her daily Dutch Bros. stop. “I tell them to make me a surprise blended rebel every time,” she said. But her cerebral palsy makes the journey a little more challenging than most. “We look forward to her light — doesn’t matter if we are slammed. Raining or sunny, she’s here and she’s got a smile on,” said Zac Ward, manager of the Grants Pass D Street Dutch Bros.

Ward helped make the first ramp. “This entire thing has just been an eye opener for how easy it is to help someone out,” said Ward.

Ice said, “To know that they all loved me and they all cared and they all wanted to do this to cut 8 minutes off my commute.”

And with a ribbon cutting entrance, Ice crossed the newly laid cement for the first time. She said, “I walk around every day and I never think that I make a difference.”

“One of the employees told me I am and LED flashlight compared to everyone else’s candle light,” added Ward. “Sorry, I never expected that. I never expected to be that type of person.”